Frequently Asked Questions

Apply a small amount to your under-eye area using the cooling metallic roller. Use morning and evening for best results. The roller provides instant cooling relief and helps with product absorption.

One 8ml bottle typically lasts 2-3 months with daily use. A little goes a long way - just 2-3 drops per application is sufficient.

Yes! GLINT Eye Glow Serum can be used alongside your existing skincare routine. Apply after cleansing and before moisturizer for best results.

Absolutely! Our formula is hypoallergenic and dermatologist-tested. However, we always recommend doing a patch test first if you have very sensitive skin.

We ship via Royal Mail with two options: Royal Mail 24 (next working day) and Royal Mail 48 (2-3 working days). Free shipping on orders over £50.

Currently we only ship within the UK. International shipping is coming soon - sign up to our newsletter to be notified!

Yes! You'll receive a tracking number via email once your order is dispatched. You can track your package using Royal Mail's tracking service.

We're fully insured with Royal Mail. If your package is lost or damaged in transit, we'll send a replacement immediately at no cost to you.

We offer a 30-day return policy for unused products in original packaging. Returns are free and we'll process your refund within 3-5 business days.

Simply email us at returns@glint.com with your order number. We'll send you a prepaid return label and instructions.

Refunds are processed within 3-5 business days after we receive your return. You'll receive an email confirmation once processed.

We don't offer direct exchanges, but you can return your item and place a new order. This ensures you get the most current pricing and availability.

Our formula contains hyaluronic acid, caffeine, vitamin C, and peptides. All ingredients are clinically proven and dermatologist-tested for safety and efficacy.

Yes! GLINT is 100% cruelty-free and never tested on animals. We're proud to be certified by Leaping Bunny.

While our ingredients are generally safe, we recommend consulting with your healthcare provider before using any new skincare products during pregnancy or while breastfeeding.

No! Our formula is free from parabens, sulfates, phthalates, and other harsh chemicals. We use only gentle, effective ingredients.

Many customers notice immediate cooling relief and improved hydration. Visible improvements in dark circles and puffiness typically appear within 7-14 days of consistent use.

We're so confident in our product that we offer a 30-day money-back guarantee. If you're not satisfied, simply return the unused portion for a full refund.

While specifically formulated for the delicate under-eye area, some customers use it on other areas. However, we recommend using it as directed for best results.

For optimal results, we recommend using GLINT twice daily - morning and evening. Consistency is key to seeing the best results.